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When should I place my order?
Orders close every Sunday at midnight for the week ahead — this applies to both our freshly baked cookies and frozen cookie dough.Our frozen dough is made in small batches and we can only send a limited number of frozen orders each week. If we hit our weekly capacity, we’ll always let you know if your order needs to move to the following Wednesday’s dispatch.
When will I receive my cookies?
For our freshly baked cookies, we make the dough every Monday, let it rest in the fridge overnight to work its flavour and texture magic, then bake and ship on Tuesday using Royal Mail Tracked 24. You’ll usually receive your cookies on Wednesday.Tracked 24 is fast, but it isn’t guaranteed. If you’re in a remote area, delivery may take an extra day or so. Don’t worry — your cookies are sealed for freshness and will still be delicious when they arrive. They’re good on your counter for up to 10 days, or can be frozen for up to 2 months.
For our frozen cookie dough, we dispatch every Wednesday using DPD Next Day, so your box should arrive on Thursday. We’ve chosen a next-day service to keep your dough nice and chilly on its journey from our freezer to yours.
How soon do the cookies ship after I order?
Orders close each Sunday at midnight.Fresh cookies are baked and shipped on Tuesday, so you’ll usually receive them on Wednesday.
Frozen cookie dough is dispatched every Wednesday using DPD Next Day, so you’ll usually receive your box on Thursday. As long as you order by midnight on Sunday and we have space in that week’s frozen dispatch, we’ll get your dough packed up and on its way that Wednesday.
📦 Heads up: If you order after midnight on Sunday, your order will roll over to the following week. We’re a tiny bakery and make everything in small batches to minimise waste and keep things as fresh (or freshly frozen!) as possible.
Can I choose a future delivery week?
For our freshly baked cookies, yes! Use the pre-order calendar to choose an upcoming drop. The following month’s bake days are usually released around the middle of the month — for example, October dates will become available from mid-September.Frozen cookie dough works a little differently. We dispatch frozen orders every Wednesday rather than offering future pre-order dates.
Can I select a different day for delivery?
At the moment, we have set dispatch days so we can keep everything running smoothly in our tiny bakery.Fresh cookies are baked and shipped on Tuesdays, while frozen cookie dough is dispatched on Wednesdays. We aren’t currently able to offer alternative dispatch days.
Is there a limit on frozen orders?
Yes. We’re still a small bakery making everything in small batches, so there’s a limit to how many frozen orders we can prepare and send each week.We’ll always aim to dispatch orders placed before Sunday at midnight on the upcoming Wednesday. In the unlikely event that we’ve reached our frozen capacity for that week, we’ll get in touch with you directly and let you know.
Do you deliver across the UK?
Our freshly baked cookies can be sent UK-wide using Royal Mail Tracked 24.Our frozen cookie dough is sent using DPD Next Day and, unfortunately, there are a small number of locations we’re not currently able to deliver frozen orders to.
We’d genuinely love to send our frozen dough everywhere, but because it needs to stay safely chilled in transit, we have to be a little more careful about where we can send it. Some more remote locations can take longer than next day to reach, and we never want to send a box knowing there’s a chance it could spend too long on the road and arrive in anything less than the condition we’d want you to receive it in.
So, for now, we’ve made the slightly rubbish-but-responsible decision not to send frozen orders to postcodes where DPD can’t provide a reliable next-day service. Hopefully, as our frozen delivery options grow, we’ll be able to get our dough to even more of you. 🍪
Do you offer local pickup?
Not at the moment — but never say never!Can I track my order?
Yes! As soon as your order is on its way, you’ll receive tracking details so you can follow its journey to your door.Fresh orders are tracked with Royal Mail, while frozen orders are tracked with DPD.
Do you give discounts to first-timers?
We do! Scroll down to the bottom of this page and sign up for our emails to get 10% off your first baked cookie box. 🍪 (This one applies to baked cookies only — frozen cookie dough isn't eligible for the welcome discount.) -
What are lactation cookies?
Lactation cookies are cookies made with ingredients traditionally used to support milk production, nourishment, and energy during breastfeeding.Do lactation cookies help with milk supply?
Lactation cookies contain ingredients that have traditionally been used to support milk supply. They’re designed to be a nourishing support alongside regular feeding, rest, nourishment and hydration — not a replacement for them.Who are Milk it cookies for?
Milk it cookies are for breastfeeding mums in the postpartum period, as well as friends and family looking for a thoughtful, practical gift to support new mums.Are these cookies just for breastfeeding mums?
They’re designed to support lactation, but anyone can enjoy them. They are not intended for use during pregnancy due to fenugreek.Can I eat them while pregnant?
We recommend saving them for postpartum, as fenugreek may not be suitable during pregnancy.Are there any options for various dietary needs?
We offer three flavours made without dairy — Golden, Toasted and Coast — one made without soya — Toasted — and one that's fully vegan — Golden. We've also just added Sunday, our first cookie made without gluten.
All of our cookies are baked in the same small kitchen, so while we do everything we can to avoid cross-contact, none of our flavours are suitable for those with a severe allergy or coeliac disease.
Fancy a specific dietary option or flavour? Sign up to our newsletter (in the footer) to be the first to know when we add something new — or send us an email at hello@milkitbakehouse.com and tell us what you'd love to see.Can I choose flavours?
Yes! You’ll select your custom mix of 8 cookies before checkout.What if I want more than 8 cookies?
Just increase the quantity of boxes in your cart. Each box includes 8 cookies.How big are the cookies?
Each cookie is 100g — big, bakery-style, and satisfying.Are the ingredients organic?
We use high-quality, real-food ingredients, though not all are certified organic. There are no weird additives.Do Milk it cookies contain caffeine?
Yes, but only small amounts naturally present in chocolate (there's more in milk and dark chocolate than white chocolate). Here’s the breakdown per cookie:- Classic (oatmeal chocolate chip): ~17 mg
- Cowgirl (cornflakes, pecans, coconut, chocolate): ~12 mg
- Rich (triple chocolate): ~16 mg
- Creamy (banana pudding + white choc): ~0.5 mg
- Blush (raspberry & white chocolate): ~2–4 mg
- Golden (brown sugar & blonde chocolate): ~2-4 mg
- Toasted (almond croissant, made without dairy): ~0.8 mg
- Coast (dark chocolate & coconut, made without dairy): ~15–18 mg
- Sunday (cinnamon roll with white chocolate, made without gluten): ~0.5 mg
For context, a cup of brewed coffee has around 95 mg of caffeine.
- Classic (oatmeal chocolate chip): ~17 mg
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Can I send cookies as a gift?
Absolutely. Add a message at checkout and we’ll include it in the box.Can I buy a gift card?
Yes! You can purchase a gift card here. Let her choose when she’s ready.Will pricing info be included in the gift box?
No. We only include your gift note, a breastfeeding support resource and the cookies, beautifully packaged.Can I send to multiple addresses?
Each order ships to one address. For multiple recipients, place separate orders.
Can I add Milk it cookies to my baby registry?
Yes! Just add a note to your registry with a link to our gift card site. ❤️Can I use my gift card on frozen cookie dough?
Yes — your gift card works across the full range, baked or frozen. Just use it at checkout like any other payment method. -
Are they nut-free?
Some flavours contain nuts, and all cookies are made in a kitchen that handles nuts. We cannot guarantee a nut-free environment.How long do they last?
For our freshly baked cookies, keep them in an airtight container (or in their original cookie bags) at room temperature for up to 10 days. For longer storage, you can freeze them for up to 2 months — they defrost like a dream. Just leave them at room temperature for at least 4 hours or overnight, until soft throughout.Our frozen cookie dough should go straight into the freezer when it arrives and be kept frozen until you’re ready to bake. Store in the freezer and follow the best-before date on the pouch. No need to defrost — they’re designed to go straight from freezer to oven. Fresh cookies, on demand. 🍪
Can I reheat them?
Yes! For our freshly baked cookies, remove them from the packaging and pop one in the microwave for around 10 seconds to bring back that fresh-baked magic. We've heard they're pretty incredible after a quick moment in the air fryer too.If you’ve ordered our frozen cookie dough, you get to skip the reheating and go straight to the good bit — freshly baked cookies, warm from your own oven. Simply bake straight from frozen, following the instructions on the pouch.
Pro tip: add a pinch of flaky sea salt after warming or baking for an extra hit of indulgence 🔥
Our frozen packaging isn't just for the bin either — the gel packs are reusable and the wool insulation is fully compostable. Full details on the frozen product page.
What's causing that sweet smell?
After eating the cookies, you may notice a slight sweet smell to your sweat or wee. Totally normal! Fenugreek — one of the ingredients traditionally used to support milk supply — has a naturally sweet, maple-syrup-like scent once processed thanks to a compound called sotolon. If you notice your wee, skin or sweat smells a bit like pancakes, it’s just your body processing the fenugreek. Nothing to worry about — it’s surprisingly common! -
Do these boost milk supply?
Our cookies include ingredients traditionally used to support lactation, like oats, flaxseed, brewer’s yeast, and fenugreek. While we don’t make medical claims, many mums find them incredibly helpful.Do they replace other lactation support?
They’re designed to complement—not replace—hydration, rest, and proper latch. Every box includes a QR code linking to expert-led breastfeeding resources.What are galactagogues?
Galactagogues are foods or herbs believed to support milk production. Our cookies include multiple galactagogues, chosen to work together in a functional (and delicious) way.How many cookies should I eat per day?Most people start with 1 cookie a day. Some may find 2 works best, especially during cluster feeding days or supply dips. Everyone’s body is different, so you can adjust based on how you feel.
When should I start eating the cookies? During pregnancy or after?
We recommend waiting until after birth, as the cookies contain fenugreek, which is not generally advised during pregnancy. That said, you can order ahead and freeze your cookies if you'd like to have them ready for postpartum.When do you start to see results?
Most mums notice a difference after just one cookie; others may need a week or more. Consistency and overall breastfeeding support (skin-to-skin, hydration and proper positioning and attachment) play the biggest role.Do I need to eat the cookies the whole time I am breastfeeding?
Not at all. You can enjoy them as a regular support tool, during periods of lower supply, or simply as a nourishing treat. Many mums keep them on hand for growth spurts, pumping days, or returning to work.
What if I have an oversupply? Should I still eat Milk it cookies?
If you’re experiencing an oversupply, you may want to skip lactation cookies — for now. Milk it cookies are made with ingredients traditionally known to support milk production, which could potentially exacerbate an already abundant supply.Oversupply can bring its own set of challenges, from engorgement and forceful letdowns to digestive discomfort in your baby. If this sounds like you, focus on balancing your supply first — and save the cookies for when your supply regulates or during a future dip (like growth spurts or returning to work).
You can also head to our Breastfeeding Support Hub for more guidance on supply issues.
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We offer weekly, biweekly or monthly subscriptions (every 4 weeks, (meaning freshly baked cookies to your doorstep, automatically. You get 15% off your boxes when you sign up for subscriptions.
How does billing work?
Subscriptions are billed every Sunday at 8am (with the 15% off), ready for the upcoming Tuesday bake. Your first payment is taken at checkout, and all future payments follow the Sunday schedule at the cadence you select for your subscription.When do my cookies ship?
All subscription boxes ship on Tuesdays with the regular weekly orders. Even if the week is sold out for one-off orders, subscribers always get priority — your box will still go out that Tuesday.How do I skip or pause a delivery?
You can skip, pause, or edit your subscription anytime after that second order goes through. You will get a portal link that you can hop into and make any changes. Just make the updates before the Sunday billing cut-off (you will get a reminder email that the charge is coming).Can I change my flavours each time?
Yes! You can update your flavour choices anytime before the Sunday cut off (that's when I plan how much dough to make of each flavour).How do I cancel?
You can cancel anytime after your second cycle. Just head to your subscription portal and click “Cancel subscription.”Is there a long-term contract?
Nope. No lock-ins, no drama. After your second cycle, you’re free to pause, skip, or cancel whenever you need.
Can I choose my subscription start date?
Subscriptions always start on the Tuesday after you purchase a subscription. This keeps our baking cycle consistent and ensures fresh cookies every single week. If you want a specific date — choose 'One-Time Purchase' instead; you can still subscribe later on.